Compare · All comparisons
CRMSix vs Salesforce
For teams that run support and sales together. Salesforce prices are list prices from salesforce.com, checked on 12 October 2026; Salesforce says they are for information and may change.
Features
Where each feature starts
"Not listed" means Salesforce's pricing pages do not say which edition includes it, so check with Salesforce.
| Capability | CRMSix | Salesforce Pro Suite | Salesforce Core and above Service Cloud + Sales Cloud |
|---|---|---|---|
| Price per user, billed annually | $12 Starter, $32 Professional, $55 Enterprise | $100 | $195 Core, $395 Advanced, $550 Max, per cloud |
| Monthly billing | Yes, on every plan | No, annual contract | No, billed annually |
| Free trial | 14 days, up to 10 users | Yes | Yes, except Max |
| Service and sales in one licence | Yes | Yes, with marketing and commerce | No, one licence per cloud |
| SLA milestones and escalation | Professional | Not listed | Not listed by edition |
| Quotes | Starter | Included | Included |
| Sales forecasting | Professional | Included | Included |
| Knowledge base | Starter, with a public help center | Included | Included |
| Live chat on your website | Starter | In-app and web messaging | Web chat in Advanced; Enhanced Messaging $75 per user add-on |
| Push routing by agent capacity | Omni-Channel, with a supervisor board | Not listed | Omni-Channel Routing listed; edition not shown |
| Single sign-on | Starter | Not listed | Not listed |
| Sandbox | Up to 5 per organization | Testing environment included | Full sandbox in Advanced |
| AI | Bring your own assistant over MCP. No CRMSix AI charge | Built-in AI | Agentforce for Sales from $125 per user add-on; included in Max |
| Marketing and commerce | No | Email campaigns, landing pages, storefront | Separate products |
| App marketplace | No. REST API, webhooks and OAuth apps | AppExchange | AppExchange |
| Premium support | Priority email on Professional | Premier Success, 30% of net licence fees | Premier Success, 30% of net licence fees |
Fit
Which one suits your team
CRMSix if one team owns the customer and the budget matters
Support and sales share accounts and history, you want SLA milestones, routing, quotes and forecasts at a fraction of the per-user price, monthly billing without a contract, and an AI assistant of your choice working directly in your CRM.
Salesforce if you need the platform and the ecosystem
You expect heavy customization, many integrations from AppExchange, marketing and commerce on the same platform, or an enterprise programme with a large partner network and Salesforce-certified administrators.
Sources
Where these figures come from
- Salesforce Starter and Pro Suite pricing and the Pro Suite datasheet.
- Salesforce Service Cloud pricing and Salesforce Sales Cloud pricing.
- CRMSix: the pricing page.
- Checked 12 October 2026. Salesforce changes prices and editions often, and its pages say pricing is for information only. Salesforce, Service Cloud, Sales Cloud, Agentforce and AppExchange are trademarks of Salesforce, Inc., which has not reviewed or endorsed this comparison.