Compare
CRMSix, Zoho, Freshworks and HubSpot, side by side
A fair look at cost and fit for teams that run support and sales together. Competitor prices are list prices from each vendor's website, checked on 5 October 2026.
Features
Where each feature starts
The plan you need to reach for each capability. "Not listed" means the vendor's pricing page does not say, so check with them.
| Capability | CRMSix | Zoho Desk + CRM | Freshworks Freshdesk + Freshsales | HubSpot Service Hub + Sales Hub |
|---|---|---|---|---|
| Products to buy for service and sales | One | Two | Two | Two hubs, priced per seat each |
| Free plan | No. 14-day free trial of any plan, up to 10 users | 3 users per product | Freshdesk: no, 14-day trial | Yes |
| Onboarding fee | None | None listed | None listed | $1,500 per Professional hub |
| SLA policies | Professional | Desk Standard | Freshdesk Pro for multiple policies | Service Hub Professional |
| Skill-based routing | Not yet. Queues and assignment rules from Starter | Desk Enterprise | Freshdesk Enterprise | Service Hub Professional |
| Quotes | Starter | CRM Professional | Not listed | Sales Hub Professional |
| Sales forecasting | Professional | CRM Standard | Freshsales Enterprise | Sales Hub Professional |
| Single sign-on | All paid plans | Not listed | Not listed | Service Hub Professional, Sales Hub Enterprise |
| Audit log | All paid plans | Not listed | Enterprise on both products | Service Hub Professional, Sales Hub Enterprise |
| Sandbox | Not yet | Enterprise | Enterprise on both products | Service Hub Professional, Sales Hub Enterprise |
| AI | Bring your own assistant over MCP. No CRMSix AI charge | Zia from Professional | Copilot add-on, $29 per agent; AI Agent, $49 per 100 extra sessions | Breeze, metered with HubSpot Credits |
| Mobile apps | Not yet | Yes | Yes | Yes |
| Marketing automation | No | Separate product | Separate product | Marketing Hub |
Fit
Which one suits your team
CRMSix if one team owns the customer
Support and sales share accounts and history, you want single sign-on and an audit trail without paying for an enterprise tier, and you want an AI assistant working directly in your CRM.
Zoho if you want the widest suite for the money
You already use Zoho Mail, Books or other Zoho apps, or you expect to need many separate business tools from one vendor.
Freshworks if support is the main job
You run a large help desk that needs skill-based routing, telephony and a sandbox, and sales is a smaller, separate team.
HubSpot if marketing fills your pipeline
Inbound marketing drives most of your leads and you want marketing, sales and service from one vendor, with a large app marketplace.
Sources
Where these figures come from
- Zoho CRM pricing and Zoho Desk pricing. USD amounts cross-checked with Costbench (Zoho CRM) and Costbench (Zoho Desk).
- Freshdesk pricing and Freshsales pricing.
- HubSpot Service Hub pricing and HubSpot Sales Hub pricing.
- Checked 5 October 2026. Vendors change prices and plans often. Zoho, Freshworks, Freshdesk, Freshsales and HubSpot are trademarks of their owners, who have not reviewed or endorsed this comparison.