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Pricing

One seat covers service and sales.

Every CRMSix user gets cases, live chat, knowledge, pipeline, quotes and forecasts. There is no separate help desk licence, no onboarding fee and no charge for AI assistants. Try Starter, Professional or Enterprise free for 14 days, with up to 10 users and no card.

Starter

For teams moving support and sales off spreadsheets and shared inboxes.

$12per user
per month

Billed annually

Start free trial

14 days free, up to 10 users

  • Cases from email and web forms
  • Queues and assignment rules
  • Live chat with transcripts, files and ratings
  • Knowledge base and public help center
  • Sales pipeline, board and list views
  • Lead capture with one-click conversion
  • Products, price lists and PDF quotes
  • Custom fields, picklists and email templates
  • Workflow rules for field updates, emails and tasks
  • REST API with API keys, and CSV import
  • AI assistants, read-only
  • Single sign-on over OpenID Connect
  • Setup audit trail and login history
Most teams

Professional

For teams with response-time targets, discount approvals and quotas.

$32per user
per month

Billed annually

Start free trial

14 days free, up to 10 users

  • Everything in Starter, plus
  • SLA milestones and escalation rules
  • Live supervisor board for chat
  • Approval processes for discounts
  • Quarterly forecasts against each rep's quota
  • Multi-currency deals
  • Formula fields and validation rules
  • Webhooks from workflow rules
  • OAuth apps
  • AI assistants that can create and update records
  • Manager profiles and team-based sharing
  • Priority email support

Enterprise

For teams that automate complex processes and extend the data model.

$55per user
per month

Billed annually

Start free trial

14 days free, up to 10 users

  • Everything in Professional, plus
  • Flow Builder: flows with decisions, loops and waits
  • Custom objects
  • Query console and debug logs
  • Data export and recycle bin
  • Priority support

Custom

For larger organizations that need a contract, invoicing and a security review.

Custom

Annual contract

Talk to us

 

  • Everything in Enterprise, plus
  • Volume pricing
  • Invoice billing
  • Help with security questionnaires
  • Data processing agreement
  • Guided onboarding and data migration
  • Uptime commitment
  • Named support contact

Prices exclude taxes. Customers in India are charged GST at the applicable rate.

Included in every paid plan

Things other CRMs sell as upgrades

Single sign-onOkta, Microsoft Entra ID or Google over OpenID Connect.
Audit trailEvery Setup change with who made it, plus each user's login history.
REST APIDocumented endpoints, API keys and CSV import.
AI assistantsYour assistant signs in as you over OAuth. CRMSix adds no AI charge.
No onboarding feeSet up yourself, or book a demo and we'll walk you through it.

Estimate

What your team would pay

Count everyone who works cases or deals. Support agents and sales reps use the same seat.

Per user, per month$32
Per month$320
Per year$3,840

Annual billing, before taxes.

Questions

Pricing questions

Who counts as a user?

Anyone who signs in to CRMSix to work cases, chats, leads or deals. Customers who submit forms, chat with you or read your help center are free.

Do support agents and sales reps need different licences?

No. Every seat includes both the service and the sales side of CRMSix. You control what each person sees with profiles and team-based sharing.

What do AI assistants cost?

CRMSix charges nothing for AI. Assistants such as Claude connect through the Model Context Protocol and sign in as the user, so they see only what that user can see. Your assistant's own subscription is billed by its provider.

Is single sign-on extra?

No. Sign-in through Okta, Microsoft Entra ID, Google or any OpenID Connect provider is included from Starter upward.

Can I change plans later?

Yes. Upgrades take effect straight away and are prorated. Downgrades apply at the next renewal.

Is there a free trial?

Yes. Starter, Professional and Enterprise each come with a 14-day free trial for up to 10 users, with no card required. When it ends, choose a plan to keep going; nothing is charged before you do.

See CRMSix with your own cases and deals

A 30-minute walkthrough, set up around how your team works today.